The returned goods/products will undergo inspection where the goods would be checked and confirmed still in a good condition. The receipt will also be checked and compared with information from our personal database. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, the company has the right to refuse to refund. Baby Authentic will also not be responsible if the shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund after the confirmation within 2 working days max.

Please return your purchase to the following address:

Company name: R&R Authentics

Address: 130-1, Jalan BMU 2, Bandar Baru Merlimau Utara, 77300 Merlimau, Melaka

If you have any questions or doubts, do not hesitate to contact us! We can be contacted through +6018-2889653 or emailed at rrashopper@gmail.com. We'll get back to you within 24 hours.